the Hotel Tauernhof is responsible for the processing of your personal data on our website. You can find our contact data at Imprint.

We take the protection of your personal data very seriously. We treat your personal data as confidential and in line with statutory data protection regulations as well as this Data Protection Declaration.

Your data will not be forwarded to other recipients without your express consent.

Forms

Newsletter

By sending the form you consent to the processing of the above personal data on the part of the accountable Data Protection Body Hotel Tauernhof Hettegger GmbH, Unterbergstrasse 55, 5611 Grossarl, Austria, info@tauernhof.com or the purpose of sending an e-newsletter on the basis of your consent until withdrawn or objected to.
There is no legal or contractual obligation to provide personal data or to grant consent. Not providing or granting consent simply means that no information can be sent to you.

You have the right to withdraw your consent at any time by means of written notification or by clicking on the unsubscribe link, without the lawfulness of the processing carried out on the basis of the consent before the time of withdrawal being affected.

You can also object to your personal data being used for the purpose of direct advertising in the same way. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

You have the right to access, correct, delete and restrict the processing and to the transferability of your personal data as well as the right to submit a complaint to the regulatory body.

Contact/Inquiry

Once the form has been sent, the above data is processed by the accountable Data Protection Body Hotel Tauernhof Hettegger GmbH, Unterbergstrasse 55, 5611 Grossarl, Austria, info@tauernhof.com for the purpose of processing your request on the basis of your consent granted by sending the form. The data is further processed for the purpose of direct advertising, which is consistent with the original purpose of processing, on the same legal basis until objected to.
There is no legal or contractual obligation to provide personal data. Not providing personal data simply means that you cannot send your request and we cannot process it.

You have the right to withdraw your consent at any time by means of written notification, without the lawfulness of the processing carried out on the basis of the consent before the time of withdrawal being affected.

You have the right to object to your personal data being used for the purpose of direct advertising at any time by means of written notification. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

You have the right to access, correct, delete and restrict the processing and to the transferability of your personal data as well as the right to submit a complaint to the regulatory body.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://policies.google.com/privacy?hl=en_GB.

Sendinblue

This website uses Sendinblue to send newsletters. The provider of this service is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Sendinblue is a service which organizes and analyzes the distribution of newsletters. The data you provide to subscribe to our newsletter will be stored on Sendinblue servers in Germany.

If you do not want your usage of the newsletter to be analyzed by Sendinblue, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Sendinblue

We use Sendinblue to analyze our newsletter campaigns. This allows us to determine if a newsletter message has been opened and which links you click on. We can thus find out how often various links are clicked.

In addition, we can see if certain actions take place after clicking on said links (conversion rate). We can thus determine whether the clicking of a link in a newsletter has led to a purchase, for example.

Sendinblue also allows us to classify newsletter recipients into different categories (clustering). For example, newsletter recipients can be subdivided according to gender, personal preference (e.g. vegetarian or non-vegetarian), or customer relationship (e.g. existing or potential customer). This allows us to adapt the newsletters to the respective target groups.

For detailed information on the functions of Sendinblue, see the following link: www.sendinblue.com/information-for-email-recipients/

Legal basis

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time. The data processed before we receive your request may still be legally processed.

Storage duration

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of Sendinblue. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For more information, see the privacy policy of Sendinblue at www.sendinblue.com/legal/privacypolicy/

Online-Booking on our website

 1. Description and scope of data processing

On our website you have the possibility to book and/or inquire rooms and offers. If a user uses this option, the data entered in the input mask will be transmitted to us and saved. This data is: title, first name, surname, email address, telephone number, address, number of guests, requests, date, time.

Online bookings via our website are completed using the online reservation system of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All booking data you enter shall be encrypted. websLINE commits to the data privacy-appropriate handling of your personal data. The company takes all organisational and technical measures to protect your data.

In this context, no further transfer of your data to third parties takes place. The data is used exclusively for processing your booking and for communication purposes.


2. Legal basis for the processing of data

The legal basis for the processing of the data is the conclusion of an accommodation contract with the user.


3. Purpose of data processing

The processing of personal data from the input mask serves solely to process your booking request and to process payment transactions.


4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.


5. Means of objection and removal

The user has the option to object to the processing of their personal data at any time.

We would like to point out that in the case of objection, the booking cannot be completed or the communication cannot be continued.

Purchasing vouchers via our website

 1. Description and scope of data processing

On our website there is the option to purchase vouchers. If a user uses this option, the data entered in the input mask will be transmitted to us and saved. This data is: title, first name, surname, address, email address, telephone number, voucher amount, personalisation of the voucher, shipping options/alternative shipping address, method of payment.

Voucher purchases on our website go through the online ordering system of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All order data you enter shall be encrypted. websLINE commits to the data privacy-appropriate handling of your personal data. The company takes all organisational and technical measures to protect your data.

In this context, no further transfer of your data to third parties takes place. The data is used exclusively for processing your booking and for communication purposes.


2. Legal basis for the processing of data

The legal basis for the processing of the data is the conclusion of a contract of sale with the user.


3. Purpose of data processing

The processing of personal data from the input mask serves solely to process your voucher purchase and to process payment transactions.


4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.


5. Means of objection and removal

The user has the option to object to the processing of their personal data at any time.

Cookies

Google Tag Manager

This website uses Google Tag Manager, a service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA („Google“).

The Google Tag Manager makes it easy to insert various so-called tags on the website. When our website is accessed, a connection is established with Google servers via software and data is submitted to Google servers partly situated in the USA. The Tag -manager itself does not set any cookies.

Detailed information about the handling of user data at Google Analytics can be found in the Data Protection Declaration of Google.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded an agreement with Google on commissioned data processing for this purpose.

When our website is accessed, a connection is established with Google servers via software and data is submitted to Google servers partly situated in the USA. Google Analytics also uses cookies to store information about the website user and to analyse use of the website by website users.

This website uses the feature “enabling of IP anonymisation”. As a result, your IP address will first be shortened by Google in member countries of the European Union or in other States party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.

According to the statements of Google, Google will use the data collected to analyse use of the website, to compile reports on website activities and to render other services associated with website and Internet use.

Google may also transfer this information to third parties provided that it is prescribed by law or insofar as third parties process this data on behalf of Google.

Detailed information about the handling of user data at Google Analytics can be found in the Data Protection Declaration of Google or Google Analytics.

Disabling Google Analytics

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google Ads and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google Ads and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: www.google.com/settings/ads/onweb/

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: policies.google.com/technologies/ads

Google Ads

This website uses Google Ads. Ads is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google Ads advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an Ads advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the Ads advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google Ads and Google Conversion Tracking, see the Google Privacy Policy: policies.google.com/privacy

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Bing Ads

The website uses Conversion Tracking by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. In this case, a Microsoft Bing Ads cookie is stored on your PC when you enter the website through a Microsoft Bing Ad. This allows Microsoft Bing to recognise that the user has been directed to a specific conversion page. We are only able to obtain the overall number of visitors on our website. During these operations, no personal information is collected.

Any visitor who dissents to the collection of this behavioural information can simply disable it by adjusting the general settings of the browser accordingly. Alternatively, you can follow this link: http://choice.microsoft.com/en-GB/opt-out. For the data protection notice and the usage of cookies by Microsoft and Bing Ads, follow this link: https://privacy.microsoft.com/en-gb/privacystatement.

Facebook Pixel

This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded an agreement with Facebook on commissioned data processing for this purpose. Some data is transferred to the USA. The data is transmitted to the USA on the basis of the Privacy Shield.

When our website is accessed, a connection is established with Facebook servers via software and data is submitted to Facebook servers partly situated in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyse use of the website by website users.

According to the statements of Facebook, Facebook will use the data collected to analyse use of the website, to compile reports on website activities and to render other services associated with website and Internet use.

Facebook may also transfer this information to third parties provided that it is prescribed by law or insofar as third parties process this data on behalf of Facebook.

Detailed information about the handling of user data on Facebook can be found in the Data Protection Declaration of Facebook.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy?hl=en_GB.

PushPanda.io

We use browser push notifications from PushPanda.io. Browser push notifications are notifications which can be displayed without opening the website or app on your end device.

No unique user data (such as IP address etc.) is saved which can allow specific conclusions to be drawn about the user in question. On registering (opt-in process) with for push notifications, only the user’s identification key and geographical IP information (country and state) is transmitted and saved in the PushPanda.io database. This key is assigned by the relevant browser manufacturer (Google, Mozilla, Apple, etc.) and enables notifications to subsequently be sent to the relevant browser. This is sent directly via the browser manufacturer.

If opt-in for the push notification is withdrawn (opt-out), all data saved with PushPanda.io will be erased and the identification key becomes invalid.

Information about opting out of push notifications can be found at support.pushpanda.io/de/articles/6120731-abmelden-von-web-push-benachrichtigungen. PushPanda.io is a service run by Project K GmbH with its headquarters in Innsbruck, Austria.

Google Signals

We use Google signals. When you visit our website, Google Analytics collects, among other things: Your location, search history and YouTube history as well as demographic data (visitor data). This data can be used for personalized advertising with the help of Google Signal. If you have a Google account, Google Signal's visitor data will be linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics on the user behavior of our users.

Other third-party service providers

The services of the following third party providers are available on this website:

Your rights

You have the right to access, correct, delete and restrict the processing of personal data as well as the right to data transferability.

You have the right to withdraw any consent granted for the processing of your personal data. The lawfulness of personal data processing until consent is withdrawn shall not be affected by the withdrawal.

You have the right to object to your personal data being processed for the purpose of direct advertising. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

In addition, you have the right to submit a complaint to the regulatory body.